Everything you need to know about ShadowPartner.
When someone calls your dedicated UK number, your AI receptionist answers professionally, understands the caller's needs, and can book appointments, answer FAQs, or take messages — all automatically. It's configured around your specific business, so it knows your services, hours, and common questions.
You're live within 24 hours of signing up. Sign up, enter your business details, and we handle the rest — no hardware, no installation required.
Yes. From your dashboard you can control your business hours, services, FAQs, and greeting style. The AI adapts to represent your specific business, using the information and tone you configure.
Your AI still answers calls 24/7. It knows your business hours and handles after-hours calls appropriately — informing callers of your opening times and offering the next available appointment slot if booking is enabled.
No. We do not record call audio. We store call metadata (duration, timestamp, caller number), a text transcript, and a summary for your dashboard and billing purposes only. Your callers' conversations are not stored as audio recordings.
Yes. We comply with UK GDPR, use encrypted connections for all data in transit, and process payments securely via Stripe — we never store card details. See our GDPR page for full details on how we handle your data.
Solo entrepreneurs and small businesses across the UK: plumbers, electricians, hairdressers, beauty salons, garages, mechanics, personal trainers, consultants, contractors, and more. If your business relies on phone calls, ShadowPartner can help.
Yes. You can upgrade or downgrade at any time from your dashboard. Upgrades take effect immediately, with your billing prorated automatically. Downgrades take effect at the end of your current billing period.
No setup fees, ever. Your dedicated UK phone number is activated within 24 hours of signing up.
Absolutely. Cancel anytime from your dashboard. You'll have access until the end of your billing period, with no penalties or hidden fees.
Try it free for 14 days before you're charged anything. A valid card is required to start, but nothing is charged until day 14 — cancel anytime before then and you pay nothing.
Every plan includes a required safety-net number — usually your own mobile. Basic handles up to 3 calls at once, Standard up to 10, and Premium is unlimited; if a call comes in above that limit, it's transferred to your safety-net number automatically so it's never lost. Those overflow transfers draw from your plan's monthly minutes, the same balance used for AI-handled calls — they're not billed separately, but if your minutes run out, overflow callers hear a short message asking them to call back rather than being transferred. The one exception: if a transfer happens because of a rare fault on our side (not because you're at capacity), it's always free and never touches your minutes.
Our support team is here to help. Send us an email and we'll get back to you within 24 hours on weekdays.
Live within 24 hours. 14-day free trial — no charge today.